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Cookies Policy
This Cookies Policy explains how PlayCroco Casino may use cookies and similar technologies when you visit or use our website. It describes the types of cookies that may be used, why they are used, and the choices available to you. This policy should be read together with our Privacy Policy and any other terms that apply to your use of the website.
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About cookies
Cookies are small text files that a website can place on your computer, mobile phone, tablet or another device. They allow the website to remember information about your visit. Similar technologies, such as pixels, tags, local storage and software development kits, can perform comparable functions. In this policy, we use the word cookies to refer to cookies and these similar technologies unless the context requires otherwise.
On this page
Cookies can help a website operate, remember your preferences and understand how visitors use its pages. Some cookies are placed by the website you are visiting. These are often called first-party cookies. Other cookies may be placed by service providers that support website functions, analytics, security, communications or advertising. These are often called third-party cookies.
A cookie may be a session cookie or a persistent cookie. Session cookies are generally removed when you close your browser. Persistent cookies remain on your device for a set period or until you delete them. The period may vary depending on the purpose of the cookie and the settings of your browser or device.
Cookies do not usually contain information that directly identifies you by name. However, information connected with a cookie may be linked with other information, such as device details, account activity or online identifiers. Where this occurs, the information will be handled in line with the applicable privacy requirements and our Privacy Policy.
How cookies may be used
The cookies used on the PlayCroco Casino website may vary over time as website features, technology and service arrangements change. Cookies may be used for the following purposes:
Strictly necessary cookies
These cookies may be needed for core website functions. They can help with page navigation, secure areas, account access, session management, fraud prevention and the operation of features that you request. If these cookies are disabled, parts of the website may not work correctly or may not be available.
Preference and functionality cookies
These cookies may remember choices you make, such as language, region, display preferences or other settings. They can make repeat visits more convenient and help the website provide features in a way that is more relevant to your selected preferences. Refusing these cookies may mean that some choices need to be entered again.
Performance and analytics cookies
These cookies may collect information about how visitors use the website, including which pages are visited, how visitors move through the website and whether pages or features operate as expected. The information may be used to measure performance, identify technical issues and improve content, navigation and usability. Analytics information may be collected in an aggregated or otherwise limited form.
Security and risk management cookies
Cookies and similar technologies may assist with maintaining website security, identifying unusual activity, supporting account protection and helping to prevent misuse. These technologies may help distinguish genuine visits from automated or harmful activity. They may also support compliance checks and the safe operation of online gambling services.
Advertising and measurement cookies
Where used and permitted, these cookies may help measure the effectiveness of advertising or show information that is more relevant to your interests. They may record information about visits to this and other websites or services. Advertising cookies are generally controlled through your consent choices, browser settings or the relevant third-party provider. We do not suggest that every visit will involve advertising cookies.
Your cookie choices
When you first visit the website, you may be shown a cookie notice or preference tool. Where required, you can use that tool to accept or refuse non-essential cookies and to select particular categories. Your choices may be stored in a cookie so that the website can remember them. If you delete that preference cookie, the notice may appear again on a later visit.
You can also control cookies through your browser or device settings. Most browsers allow you to view stored cookies, delete individual cookies, block cookies from particular websites or block cookies more generally. The method differs between browsers and devices, so you may need to check the help or settings area of the browser or device you use.
- Accept or refuse optional cookies through the website's cookie preference tool, where available.
- Adjust your browser settings to block, limit or delete cookies.
- Use device controls to restrict tracking or similar technologies where those controls are provided.
- Review the privacy and cookie options offered by third-party services that may operate on the website.
- Clear stored cookies when using a shared or public device, particularly after accessing an account.
Blocking or deleting cookies may affect your experience. You may need to repeat preferences, sign in again or use certain functions in a different way. Some essential functions may not operate if the relevant cookies are blocked. Turning off advertising cookies does not necessarily mean that you will see fewer advertisements; it may mean that the advertisements are less tailored to your interests.
Cookie choices are separate from responsible gambling choices. Changing cookie settings will not change account limits, account status, self-exclusion arrangements, verification requirements or other gambling-related settings. If you need help with an account or responsible gambling matter, use the relevant support or account options made available on the website.
Third-party services and information
We may use third-party providers to support website hosting, security, analytics, customer communications, payment-related functions, content delivery or other website services. Depending on the service, a provider may use cookies or similar technologies on our behalf or may collect information under its own terms and privacy notice. The availability and identity of these providers can change as the website develops.
Third-party cookies are controlled by the relevant provider as well as by your browser and website settings. We encourage you to review the privacy information provided by a third party before using a service or following a link away from the PlayCroco Casino website. This Cookies Policy does not control websites, applications or services that are operated by other organisations.
Information collected through cookies may include an IP address, browser type, device type, operating system, approximate location, pages viewed, links selected, visit times, referral information and technical events. The exact information collected depends on the cookie and the service involved. We may use this information for website operation, security, analysis, service improvement, compliance and other purposes described in our Privacy Policy.
We take reasonable steps to handle information responsibly and to protect it against unauthorised access, loss, misuse or alteration. No website, internet connection or electronic storage system can be guaranteed to be completely secure. You should also take appropriate steps to protect your device, browser and account details, including using current software and not sharing login information.
If information collected through cookies is transferred, stored or accessed outside Australia, the handling of that information may be subject to the laws and privacy arrangements that apply in the relevant location. Further information about the handling of personal information, including applicable rights and how to raise a privacy question, is set out in our Privacy Policy.
Updates and questions
We may update this Cookies Policy when our website, technology, services, legal obligations or cookie practices change. The updated version will be made available on this page and will show the date or other indication of when it was last reviewed, where appropriate. You should check this page from time to time so that you understand the current position.
If we make a material change to how optional cookies are used, we may provide additional notice or ask you to confirm your preferences again where this is required. Continued use of the website after an update does not override any consent requirement that applies to optional cookies.
If you have a question about this Cookies Policy, your cookie preferences or the handling of personal information, please use the contact, help or support channel made available on the PlayCroco Casino website. When contacting support, avoid sending passwords, full payment details or other sensitive information unless it is specifically requested through a secure process.
This policy is intended to provide general information about cookies used in connection with the website. It does not replace the Privacy Policy, website terms, responsible gambling information or any other terms that may apply to your use of PlayCroco Casino.
